Daily operations
Send and track school SMS messages
Check eligible phone recipients, message length and service credits before sending.
2 min readReviewed 27 October 2026
Before you begin
- School messaging access and an enabled SMS service.
- Accurate recipient phone numbers.
Prepare the message
- Step 1. Open Settings → SMS.
- Step 2. Choose the message type and audience available to your role.
- Step 3. Review or personalize the message using the supported placeholders.
- Step 4. Check the preview, recipient count, message segments and estimated charge shown.
- Step 5. Confirm that the school has the required SMS balance or configured service connection.
Send and review delivery
- Step 1. Recheck the school, audience and message before confirming send.
- Step 2. Wait for the send result; avoid repeating a send while the outcome is uncertain.
- Step 3. Review message history or delivery states through the available controls.
- Step 4. For failures, read the reason and correct the recipient or service configuration before retrying.
Keep messaging costs separate
SMS costs depend on the actual service, recipients and text segments. Long messages or non-standard characters can change segment counts. Use the estimate in the app rather than assuming one visible paragraph equals one SMS.
Related guides
Still need help? Open Support in School Mann or email Warmkeys.