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For families

Use the Parent Portal

Sign in with Warmkeys, choose a linked child and follow balances and payment history.

2 min readReviewed 26 October 2026

Before you begin

  • A Warmkeys account using the email the school has confirmed for the guardian.
  • A child linked to that guardian by the school.
On this page

Find your child and school

  1. Step 1. Open the Parent Portal and sign in with your own Warmkeys account.
  2. Step 2. Check the school group and choose the correct child. Families may have children at more than one school.
  3. Step 3. Open the child’s fees page and review the balance, academic year, term and fee breakdown.
  4. Step 4. Use fee history to inspect earlier periods and saved payments.
Desktop app view
Fictional school and sample dataView full size

Find your child and school

Desktop app view · Example data

Pay when online payments are available

Choose the bill shown for that child, enter the amount, review the allocation and continue to checkout. Recheck the child and school before confirming. Online payments are available only when that school’s integration is enabled and approved. Use Payment Activity and the returned status to follow the result.

Desktop app view
Fictional school and sample dataView full size

Pay when online payments are available

Desktop app view · Example data

If a child is missing

Confirm the email shown under My child is missing. Ask the school to check that exact email on the child’s guardian record, then use Refresh linked children. Refresh does not create a guardian relationship or send an invitation. Academic reports may require the school’s separate Parent Portal invitation and published School Mann records.

Read announcements

Use the announcements area for school messages. Read the school and child context on each item. Reactions or comments are available only where the school permits them. If a balance is unavailable, refresh later or contact the school; unavailable does not mean the child owes zero.

Still need help? Open Support in School Fees or email Warmkeys.